Primary Role

• Educate guests about the Electric Playhouse and what we have to offer
• Assist in maintaining the play, retail and entry areas
• Maintain cleanliness of admissions and front lobby/cafe area
• Maintain cleanliness of play areas and all recreational spaces
• Maintain stock levels and presentation of any advertising paraphernalia and retail items
• Coordinate with ticketing attendants, Event coordinators, and Management for any special events and / or immersive dining experiences or special groups
• Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.
• Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, safety concerns, special circumstances, missing items, or alleged theft.
• Performs weekly and monthly inventories
• Learn, understand and demonstrate all available games and experiences to guests
• Learn and execute a standard of friendly active play for all ages of customer
• Performs other job-related duties as assigned.

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Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

• Available to work flexible hours that may including mornings, evenings, weekends, nights and/or holidays

• Meet Electric Playhouse operating policies and standards and cash handling and store safety and security, with or without reasonable accommodation

• Comply with a dress code

• Available to perform many different tasks within the property during each shift

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